Memberships That Matter:
Building, Refreshing & Growing a Program
That Drives Patient Loyalty
Thursday, October 29, 2026
7:00 PM ET | 4:00 PM PT - LIVE
A successful membership program is about much more than offering discounts—it's about creating lasting patient relationships that benefit both your patients and your practice.
The right membership program can help increase patient retention and create more predictable revenue if designed with a purpose.
In this moderated panel discussion, experienced aesthetic practice leaders will share how they approach membership programs, from deciding whether to launch one to revitalizing programs that have lost momentum.
You'll hear practical examples of membership structures, lessons learned, strategies for improving participation, and the measurable impact memberships can have on retention, recurring revenue, and long-term practice growth.
Whether you're starting from scratch or refining an existing program, you'll walk away with ideas you can put into practice.
Our Speakers:
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Brandon Mullen, BSN, RN-BC Brandon is the Founder, CEO, and Lead Injector of MPWR Aesthetics & Wellness, a boutique medical aesthetics and wellness practice with two locations in Pennsylvania. A registered nurse by training, Brandon built MPWR into a full-service injectables and wellness practice. Brandon is also the co-founder and co-host of the Injector Business Blueprint podcast, where he covers the business side of running an aesthetic practice, and holds a faculty role with Galderma. He co-leads the Aesthetic Practice Management Group (PMG), a peer community for practice owners, and is a regular speaker at aesthetic conferences nationwide. |
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Stephanie Phillips, ARNP-BC Stephanie Phillips, ARNP-BC owns and operates Aesthetic Element Medical, alongside her husband Ryan, providing cosmetic dermatology and aesthetic treatments to clients in the South Florida area. The couple has worked in the industry for the past eight years, gaining an impressive level of experience while working closely with clients to help them achieve their specific goals. They decided to start their successful business five years ago because of their love for the industry and everything it entails. While the company began in a one-room office in the back of a spinning studio, the company quickly grew, solely from word of mouth referrals. Aesthetic Element expanded to its new 3500 sq. ft. state of the art facility in Weston, FL. |
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